Help

FAQ

Why should I trust a brand I've never heard of?

You shouldn't, until we earn it. So we put our promises in writing: a 30-day full refund for any reason, a one-year guarantee on the finish and cord, and a real person answering every email within one business day. Read the whole thing on Our Promise. The owner's name, face, and story are on Our Story.

Are your product photos real?

Honest answer: the clean product images on this site are high-accuracy 3D renders made from the exact bracelet we sell, because we launched before our professional photo shoot. Wrist photos use real photographs with the bracelet placed on the wrist digitally. We'll replace them with photos of real customers as they come in. If what arrives doesn't match what you saw, the 30-day promise covers you, no questions asked.

What does the bracelet say?

The engraved bar reads LOOK UP TO HIM followed by a cross.

What is it made of? Is it real gold?

Stainless steel with an 18K gold PVD finish on the gold pieces. It is not solid gold, and we won't pretend it is. PVD is a hard, vapor-bonded coating that holds up far better than ordinary plating. The Silver finish is polished stainless steel. Beads are 4mm on a durable stretch cord.

Will the gold fade or turn my wrist green?

PVD over stainless steel doesn't react with skin the way cheap brass plating does. Take it off for swimming and wipe it with a soft cloth now and then. If it ever fades within a year, we replace it free.

Which finish should I choose?

Black & Gold is the most popular for men. Gold is the favorite for women. Silver is the most understated. Buying for a couple? The His & Hers Set includes one Black & Gold and one Gold and saves you $19.99 compared with two singles.

Will it fit my wrist?

The stretch band slips on and off over the hand and fits most adult wrists, roughly 6 to 8 inches. If it isn't right, the 30-day promise applies.

Does it make a good gift?

Yes. It's a meaningful gift for baptisms, confirmations, Father's Day, Mother's Day, weddings, anniversaries, graduations, and anyone going through a hard season. Every order arrives gift-ready with a scripture card.

Where are you located and how do I reach a human?

Oregon, USA. Email upbraceletstore@gmail.com and Bobby or his wife will reply within one business day.

Why is it a pre-order? When will it ship?

Our first run is being made now. Pre-order today and you're charged at checkout. We expect to ship from Oregon by November 20, with tracking emailed the day it ships. Most US orders arrive 2–5 business days after that. You can cancel for a full refund any time before it ships. Details on Shipping & Returns.

Will it arrive by Christmas?

Order by November 20 and it will arrive in time for Christmas. After that we can't promise it, but we'll always email you if timing changes, and you can cancel for a full refund before it ships.