Shipping & Returns

Pre-order shipping

All bracelets are currently on pre-order. You're charged at checkout, and we expect to ship from Oregon, USA by USPS by November 20. You get a tracking number by email the day it ships, and most US orders arrive 2–5 business days after that.

Want it for Christmas? Order by November 20.

You can cancel a pre-order for a full refund any time before it ships. If our timing changes, we'll email you first.

Shipping rates

Free on orders of $70 or more, including the His & Hers Set. Otherwise shipping is a flat $8.49. We currently ship within the United States.

Every bracelet is packed gift-ready with a scripture card. Add a note at checkout if you'd like it sent straight to the recipient.

Returns: the 30-day promise

If your bracelet isn't right for any reason, tell us within 30 days of delivery and we'll exchange it or refund you in full. No restocking fee, no return-shipping charge. Email upbraceletstore@gmail.com with your order number and a sentence about what went wrong, and a real person will reply within one business day.

One-year finish and cord guarantee

If the finish fades or the stretch cord breaks within a year of normal wear, we replace the bracelet free. Send a photo and your order number. No need to ship the old one back.

Damaged, lost, or missing

If your order arrives damaged, or tracking says delivered and it isn't there, email us. We ship a replacement at no cost.

Refund timing

Refunds return to your original payment method within 3–5 business days of us receiving a return, or immediately for pre-order cancellations and replacements that don't need a return.

Full details: Shipping Policy · Refund Policy