Shipping policy

Last updated: October 24, 2026

This Shipping Policy applies to orders placed on upbracelet.com, owned and operated by K&B Company LLC, an Oregon limited liability company doing business as UpBracelet.

Pre-order shipping window

All bracelets are currently sold on pre-order. You are charged at checkout, and your order ships from Oregon within 3–4 weeks of your order date. The pre-order status and estimated window are shown on each product page, in your cart, and on your order confirmation. If anything changes with timing we will email you first, and you can cancel for a full refund at any time before your order ships.

Processing and carriers

Once inventory is in hand, orders placed by 12:00 pm Pacific Monday through Friday ship the same or next business day. We ship via USPS (Ground Advantage or Priority Mail) with tracking on every order. Tracking is emailed to you the day your order leaves.

Delivery estimates

US delivery is typically 2–5 business days after shipment. Delivery estimates are provided by the carrier and are not guaranteed. Weather, holidays, and carrier volume can add time.

Shipping rates

Shipping rates, if any, are shown at checkout before you pay. Any free-shipping offer applies to the contiguous United States unless stated otherwise.

Where we ship

We currently ship within the United States, including Alaska, Hawaii, and APO/FPO/DPO addresses. International shipping is not yet available. If you are outside the US and want to be notified when it is, email us.

Address accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us as undeliverable, we will contact you to confirm the address and reship; a reshipping fee may apply.

Lost, stolen, or damaged in transit

If tracking stops moving for more than 7 days, or shows delivered but you did not receive your package, contact us within 14 days of the last tracking update and we will replace the order or refund it. If a package arrives damaged, email us a photo within 7 days of delivery. See our Refund & Returns Policy for details.